
Local workers share their insights
Paul K C works in Victoria Mall and set aside some time to answer a few questions
What’s it like working in a shopping-strip in competition with other shops – do the shop workers have a good relationship with the other businesses?
I’m just a waiter and I always do what’s best for the customers who come to us. I never try to get other customers. I feel quite friendly with the other employers. I’ve never had feelings of competing with others, because there’s no need. Customers have already made up their mind about which store they are gonna use for food and coffees. Sometimes customers have orders from two places and I don’t feel bad about serving them. I respect and honour customers when they enter our premises. I am actually glad to work here.
Do you think that the cafes should stay open later in the Victoria Mall? Why/why not?
If you are asking where or not cafes should open late at night, I would say yes! They should. But opening only one cafe could be risky sometimes. But if all cafes are open with proper lighting, there is no need to worry about any danger. However theft is a problem here; we had such cases in the past.
What do you like about the area?
It is a naturally beautiful place, especially near Merri Creek. Other than that, I don’t know much about it.
Has working in Coburg taught you anything?
Working in Coburg taught me to be quick at service. I have also learnt how weather affects people’s desire for outdoor food. I have learnt to respect different aspects of people and appreciate them. Finally, people love good food and they stick to it almost forever.
— Paul K C
